-
The Balanced Scorecard
-
The Introduction to the Balanced Scorecard course introduces participants to the Nine Steps to SuccessTM balanced scorecard development methodology.Participants learn how to build and implement a balanced scorecard for any commercial, government or nonprofit organization with a practical step-by-step approach.
Intensive 3 Day Course Outline Covering:
- Identify the steps needed to build and implement a scorecard system
- Contrast the differences and similarities in scorecard systems for different organizations
- Discuss a typical BSC cycle, and assess similarities and differences among BSC and other performance systems
- Consider key steps to building the Balanced Scorecard
- Contrast private sector and public agency use of scorecards
- Evaluate sample BSC Performance Measures and the questions they seek to answer
- Develop Strategic Objectives and strategic success drivers
- Use scorecard information to improve performance
- Understand the challenges of integrating balanced scorecard systems with other enterprise-wide systems
- Apply the BSC to your organization's needs
- Scorecard roll out, training, and change management
Course Director
Michael Court is the Managing
Director of Balanced Scorecard
Australia, a major deliverer of balanced scorecard consulting services and training programs across Australia. He is a Balanced Scorecard Institute Senior Associate and Certified Balanced Scorecard Master Professional.
