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Management Skills for New Managers
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By attending this management course,you will learn how to:
- Understand the importance of the manager’s role as the key to organisational success
- Identify your key responsibilities
- Demonstrate effective communication skills
- Form effective project and departmental teams
- Plan and co-ordinate your team’s workflow and productivity
- Manage structural and organisational changes
- Diffuse potential conflict situations
- Utilise different styles to manage even the most difficult people
- Apply effective decision-making techniques
- Present business solutions professionally
Course Director
Jacqueline Klauer is a management consultant, speaker, trainer and author with extensive international experience as both a corporate executive and consultant across numerous business sectors.
Who Should Attend
- Line Managers
- Supervisors
- Team Leaders
- Project Leaders
- Shift Leaders
- Trainee Managers
- Assistant Managers
- Plus any executives without formal management training
