P46355 12th Annual Health Insurance Asia 2018
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12th Annual Health Insurance Asia 2018

8 – 11 May 2018, One Farrer Hotel & Spa, Singapore

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The insurance industry is racing ahead to embrace fintech, digitisation and new alliance models. Coupled with developments and challenges unique to the healthcare sector, the market is ripe with new opportunities.

The 12th Health Insurance Asia will address the impact and implementation of fintech and digitisation technologies in context to the healthcare sector. Backed up with a focus on product development, pricing strategies and optimisation of sales channels, the conference will help insurance companies enhance competitiveness, and at the same time improve accessibility and medical coverage.

Key Highlights

  • 250+ Participants, 50+ Speakers, 45+ Market facing sessions
  • Market segment snapshot for health insurance
  • The impact of fintech and digitisation technologies in health insurance
  • Fintech and Digitisation implementations models in the health insurance sector
  • Outlook for health insurance premiums, influencing drivers and market uncertainties
  • Growth markets, penetration strategies and product innovation trends
  • Collaborating with healthcare service providers for improving customer experience

Part of

Asia Healthcare Summit >>

Co-Located Events

Health Insurance Asia >>
Healthcare Facilities Asia >>
Digital Healthcare Asia >>


View Past Participating Companies >> 


8:00 am

Registration and Morning Coffee


9:05 am

Chairperson’s Opening Remarks

9:10 am

Northwell Health, founded in 1997, is a not-for-profit healthcare network that includes 22 hospitals, a center for emergency medical services, rehabilitation and skilled nursing facilities, a home care network, a hospice network and progressive care centers offering a range of outpatient services.

It is the largest integrated health system in New York State with a service area encompassing more than eight million people throughout the New York metropolitan area. With more than 63,500 employees, Northwell is the largest private employer in New York State.

9:40 am

  • Where is the healthcare services market headed, and how is it influencing investment?
  • How are specific demand segments impacting the need for facilities and insurance?
  • Empowered patients and their influence on quality of care
  • Digitalisation touchpoints – are we adapting fast enough?
  • How an ageing population affects digital technologies and healthcare design, and health insurance
  • Insurance industry response to the changing market – New products and needs of healthcare services

10:30 am

Morning Networking and Refreshment Break



11:00 am

Chairperson’s Opening Remarks

Raj Juta, Insurance Leader, SEA Deloitte Singapore

11:05 am

  • What insures to come up with new riders for IP plans on co-payment and cap in Singapore
  • Addressing the catalyst of change –Rethinking business models and product innovations
  • How payers, health insurers, pharma companies and government agencies are adjusting the transformation
  • Essential business strategies for the health insurer of the future
  • How are we moving towards 1st April 2019 to come up new riders with co-payment and cap?

11:40 am

  • Gap in Medical coverage for chronic or major illnesses (Cancer, Cardiovascular disease)
  • Personal medical insurance policy for coverage
  • First ever study on International medical benefits for expats and traveling employees
  • Case study on Singapore employee health and benefits


12:10 pm

  • Asia Pacific market growth, opportunity and challenges
  • Macro perspectives on economic, technology, customer and evolving regulatory regimes
  • Health insurance premiums, pricing and competition
  • Projection on inflation, costs and reimbursement

12:30 pm

Networking Lunch

1:30 pm

  • Information asymmetry, rising healthcare costs, and SMA’s Guideline on Fees
  • Transparency of healthcare costs in Singapore
  • Other important initiatives [e.g. review hospital charges, public education, insurance product redesign]

2:00 pm

  • Expanding underwriting capability and enhancing customer
  • The gap between customer needs, products, sale process and underwriting
  • Direct to consumer sales of health insurance, management of risk and validation of claims – automation made simple
  • Data analytics and effective risk management within health insurance

2:30 pm

Government Update: Establishing e-payment for Health Care in Thailand

A/Prof. Polawat Witoolkollachit, Director of Information and Communication Technology Centre, Office of the Permanent Secretary Ministry of Public Health, Thailand

3:00 pm

Afternoon Networking Break

3:30 pm

  • Current status and future prospects
  • High potential of Myanmar Insurance Market in the context of various products existing in the market
  • Market access needs to know for new ones


4:00 pm

The Digital Transformation in Customer Engagement and Internal Technology Adoption

Jeremy Goro, Regional Industry Manager-Insurance Google APAC, Hong Kong

4:30 pm

  • Keeping abreast with various innovations; Wearable technologies, personalised medications, artificial organs, etc.
  • Big data mining and making sense in product innovation
  • Arrival of AI and how it is reshaping the healthcare sector
  • How these affecting the Industry – What’s coming next?

5:00 pm

  • Building a strategic partnership but not optional
  • Data is King – making use of it to create products
  • Managing inefficiencies and fraud


5:30 pm

End of Conference Day One

8:50 am

Morning Coffee


8:55 am

Chairwoman’s Opening Remarks

Elaine Chan, Former Chief Health Officer, Zurich Insurance Company, CEO, Heals Healthcare, Hong Kong

9:00 am

  • Keeping up with premium and coverage changes for 2018 – 2019
  • How can we achieve lower costs and gain maximum benefits?
  • What is the best policy that covers employee health benefits?

9:30 am

Real World Evidence and its Impact on Health Insurance

Arif Fahim, Regional Director, Health Economics and Reimbursement APAC, Abbott

10:00 am

  • Technology -Transforming global healthcare-value added services for consumers and business partners
  • Latest trends and potential applications of exponential technologies overview: including genetics testing, robotics, artificial intelligence and 3D printing
  • Potential impact on health insurance, and the benefits for individuals, the community and the economy.

10:30 am

Morning Break

11:00 am

  • Hospitals and their insurance plans; what are the possible implications to the private insurance industry?
  • With hospitals consolidating and setting prices – how will it affect the need for an insurance middleman?
  • How is the recent health bill failure could speed a hospital takeover of the insurance market?

11:30 am

  • Why a strategic view is required
  • Why you must put your customers at the heart of it
  • Why connecting individual components is key to optimising results

12:00 pm

  • Rethinking product innovation and strategy in the digital age
  • How to achieve innovation, dependability and sophistication for your product offerings
  • What customers want?
  • Reducing the complexities in the health insurance purchase plans, operational efficiency and transparent packages with flexible solutions

12:30 pm


1:30 pm

  • Empowering customers –  access to information and taking control of their health care decisions
  • Transparent information and freedom of choice for customers
  • How can we utilize m-health technologies to build relationships and understand customers’ behavior?
  • Digital trends, how can insurers react?
  • Improving operational efficiency and reducing operational costs


2:10 pm

How Digital Health Can Help Insurance Companies to Evaluate Risk Effectively and Provide the Basis for a New Business Model?

Elaine Chan, Former Chief Health Officer, Zurich Insurance Company, CEO, Heals Healthcare, Hong Kong

2:40 pm

  • Medical necessity based FWA is predominate
  • Claim loss based FWA: how much should we pay exactly?
  • Behavioral (collusion network) based FWA detection: the key to find systematic abusers

3:00 pm

Customised Product Innovation on Comprehensive Coverage: Disease Specific or One – Package – Fits – All?

Joyce Au-Yeung, Vice President, Head Of Health, Metlife Asia, Hong Kong

3:30 pm

Afternoon Networking Break


4:10 pm

  • Updates on innovative healthcare delivery models in 2018
  • The move towards preventive healthcare – strategies, investment plans, roadmap ahead
  • Personalized medicine – where are we now and where are we heading?
  • The impact of an integrated healthcare delivery system on patient’s experience
  • Market Penetration with new distribution channel and pricing
  • Connecting Social Insurance, Medicare, Commercial Insurance

4:40 pm

End of Conference Day Two

9:00 am

This workshop aims to provide strategic training for health care professionals and how to implement digital strategy. Highlighting discussions on how to provide health care systems with changing technology, advanced applications on digitally enabled healthcare and share expert knowledge in the field of digital health.

Key Training Course Take Aways

  • Explore ways to shift the perception of digital health from an added benefit to the standard method of receiving health care services
  • Discuss strategies for implementing a system-wide digital health approach for both newly executed and expanding programs
  • Unite mobile and telehealth services to increase access and better coordinate care
  • Promote physician buy-in and engagement in digital health programs
  • Examine direct-to-consumer telehealth and its impact on the health care industry

Workshop Leader:

Dan Levitt is an acclaimed international speaker, elder care leader, writer, and gerontologist, specializing in helping others to create better lives for seniors.  Dan’s purpose is to teach millions of people how to transform the lives of older adults across the globe.  As a popular professional speaker, he has delivered inspiring keynote speeches impacting thousands of people on four continents.  Dan doesn’t tell people where to go but guides them in the direction of where they need to go.  His talks leave the audience with a new mindset on aging needed to thrive in the 21st century.

1:00 pm

End of workshop

9:00 am

About this workshop

This workshop will explore how digital health and insurance can be mutually beneficial by enabling insurance companies to get a better handle on the risk of their clients.

Key Training Course Take Aways

  • To examine how digital health can help insurance companies to evaluate risk effectively and provide the basis for a new business model.
  • To explore how the new business models might result in a new paradigm for delivering care more effectively and whether as a result, the population might be better motivated to take greater responsibility for their own health & wellbeing.
  • Value the benefits that such insurance could bring to health & care delivery.
  • Feel how this change might motivate a population in general to take greater responsibility for this own health


12:00 pm

End of workshop


Packages Price
2 Day ConferenceSGD $3395Early Bird
2 Day Conference - Hospitals, Institutes & Government RatesSGD $2395Early Bird
Extras Price
Pre Conference Workshop SGD $500
Post Conference Workshop SGD $500
Site Tour SGD $100

Register 2 Delegates and get 1 FREE PASS

Register 3 Delegates and get 2 FREE PASS
Register 5 Delegates and get 3 FREE PASS
(Group rate is based on normal rate of 2-day main conference package only)

For Group Registrations of more than 3 team members, please email info@ibcasia.com.sg or call +65 6508 2477

  • Multiple Bookings Discount pricing is applicable to groups of 3 or more delegates from the same organisation registering for the same event, at the same time.
  • Fee stated is the discounted price PER DELEGATE. Only one discount applies; either the early bird rate OR group rate.
  • All fees stated include luncheons, refreshments and complete set of documentation. It does not include the cost of accommodation and travel.
  • All delegates from Singapore-based companies are required to pay an additional 7% GST (SINGAPORE EVENTS ONLY)


Partnership and Profile Building Opportunities are Now Available!
Contact us today to find out how you can position your company as a market leader at this event, and to explore the range of branding and marketing opportunities available.

View Sponsors and Exhibitors profile >>

Site Tour

Friday, 11 May 2018, 2.00pm – 5.00pm

Farrer Park Hospital is Singapore’s newest private tertiary care hospital. Designed by healthcare professionals, the hospital is a showcase for the ergonomic workplace coupled with advanced medical technology.

The carefully created environment enables Farrer Park’s healthcare professionals to provide modern yet holistic care for its patients. This is exemplified by inpatient accommodation with the comforts and ambience of a home, and operating environments which are warm and restful for patients, staff and doctors.

** Only 25 slots available.


Howard Gold

Executive Vice President, Chief Managed Care and Business Development Officer, Northwell Health, United States

Lim Er Luen

Chief Medical Informatics Officer, National University Hospital, Singapore

Budi Legowo

Group Director of Finance, Siloam Hospitals, Indonesia

Stephen Chan

Acting Chief Medical Informatics Officer, Woodlands Integrated Health Campus, Singapore

Raj Juta

Insurance Leader, SEA Deloitte Singapore

Ted H Minkinow

Group Chief Information Officer Fullerton Health, Singapore

Neil Narale

Health & Benefits Leader Singapore Mercer Marsh Benefits

Lee Chen Yin

Executive Director, FIG Coverage, DBS Bank, Singapore

Dr. Tien Hua Wong

President, Singapore Medical Association

Rachel Edwards

Managing Director Australasia, Verisk Risk Rating, Australia

A/Prof. Polawat Witoolkollachit

Director of Information and Communication Technology Centre, Office of the Permanent Secretary Ministry of Public Health, Thailand

Dr Maung Maung Thein

Former Deputy Minister of Finance, Myanmar, Former Chairman of Myanmar Insurance Business Regulatory Board, Executive Chairman, ZICO Law, Myanmar

Jeremy Goro

Regional Industry Manager-Insurance Google APAC, Hong Kong

Rajesh Sinha

Regional Director- Accident and Health, First Capital Insurance Limited, Singapore

Elaine Chan

Former Chief Health Officer, Zurich Insurance Company, CEO, Heals Healthcare, Hong Kong

Dr. Yi Mien Koh

Managing Director, Health & Employee Benefits AXA, Hong Kong

Arif Fahim

Regional Director, Health Economics and Reimbursement APAC, Abbott

Daniel Chan

Manager, Strategy, Health & Wellness, CIGNA – International Markets, Hong Kong

Steve Westley

Head of Strategy, Cegedim Insurance Solutions International Division

James Stokoe

Chief Commercial Officer, Cegedim Insurance Solutions International Division

Walter de Oude

CEO Singapore Life

Dr Tarek Nassar

CEO Kirontech, United Kingdom

James Maudslay

Solution Marketing Senior Manager, EQUINIX, United Kingdom

Dr. Jim Considine

MD MBA, President & CEO, HealthClaim Review, United States

Joyce Au-Yeung

Vice President, Head Of Health, Metlife Asia, Hong Kong

Tong Ien Ling

Chief Nursing Informatics Officer, Health Informatics Director, Jiahui International Hospital, Shanghai

Dr Steve Tucker

Founder, Tucker Medical Singapore, Chief Medical Officer, CXA Group, Strategic Advisor, MetLife Asia, Oncology & Genomics, Singapore

Dan Levitt

Executive Director, Tabor Village, Adjunct Professor, University of British Columbia, Adjunct Professor, Simon Fraser University, Board Member, Global Aging Network

when & where

08 - 11 May 2018

One Farrer Hotel & Spa
1 Farrer Park Station Road
Singapore 217562
T: +65 6363 0101
F: +65 6705 7856


Still have a question?

Speaking Opportunities
Sophia Zhao
+65-6508 2491

Sponsorship Opportunities
Casey Ho
+65 6508 2470

Media & Association Partnership Opportunities
Chara Lee
+65 6508 2462



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