P46400 2nd Annual InsurTech Elevate Asia
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2nd Annual InsurTech Elevate Asia

2 – 4 July 2019, One Farrer Hotel, Singapore

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The very first InsurTech Elevate Asia was a resounding success; with continued advancements in technology driving developments across industries, IBC presents its next iteration of InsurTech Elevate Asia. Designed to bring together leaders, investors, startups and industry stakeholders to meet, network and discuss latest trends in insurance industry digital transformation in Asia.

Asia’s insurance market has delivered stronger growth on the global front and insurers in the region are experimenting widely and boldly to capture market opportunities and drive transformation in the industry. Technology-led disruption is set to continue over both the short-term and long-term.

Part of the Asia Insurance Week, the conference will examine the latest advances in InsurTech and how the industry has evolved to meet the needs of an increasingly digital economy.

Key Highlights

  • Case studies and leading industry dialogues from thought leaders across insurers in Asia
  • Strategies and evaluation of initiatives across digital transformation, product innovation and effective InsurTech collaborations
  • Project financing and investments
  • Exclusive regulatory perspectives from regional governments on fostering InsurTech innovation and the rise of AI and analytics
  • Emerging developments in the uptake of insurance technology and key priorities for industry
  • Use cases for end-to-end value chain transformation, including distribution, underwriting and pricing, claims, and digital ecosystem approaches


“Great representation from different facets of FinTech. Yes, will recommend attending next year.”
– Head of Risk & Compliance, Aviva

“Very insightful. Great speakers and domain of subject matters expertise. Great case studies and very good interactive model.”
– Chief Information Security Officer, Acko

“Well-balanced topics, love the fact we have insurers and regulators to present.”
– VP Asia IT, MetLife

“Great event, presentations were all focused on innovation which is perfect.”
– Data Innovation Director, Firemark Lab, IAG


Co-Located Events


8:00 am

Registration Starts & Morning Coffee

9:00 am

IBC Opening Address

9:05 am

Chairperson’s Opening Remarks


9:10 am

Lower trend growth, higher debt burden and other headwinds are rendering the global financial sector less resilience than before the financial crisis. Apart from cyclical fluctuation, structural issues are also increasingly challenging Asia’s growth outlook. Insurance, however, remains a growth industry in Asia – strong catch-up potentials, supportive government policies and the agile adaptation of technologies. Addressing the dilemma of fast insurance growth and widening protection gaps, what does this mean to the insurance sector and the society as a whole?

9:35 am

  • Reinventing insurance with AI – Business processes, customer interactions, products, underwriting and pricing

10:00 am

  • Leadership views on emerging priorities and growth areas
  • The face of evolving regulatory compliance and business transformation
  • Emerging, new products and distribution dynamics in a digital and data-driven era
  • The shift from product to customer
  • Capturing new revenue streams and markets
  • Key trends impacting insurers in technology uptake and investments
  • Cyber security and emerging opportunities

10:40 am

Morning Networking & Refreshment Break

2nd Annual InsurTech Elevate Asia Commences

11:20 am

Chairperson’s Opening Remarks


11:30 am

  • Understanding the essence of insurance innovation from the perspective of technology development
  • Insurance Innovation with the emerging IoT technology and smart city, etc.
  • Development of InsurTech innovation in China and use cases

12:00 pm

  • The shift in the investment landscape and the way forward for the insurance industry
  • Insurance’s next frontier market for technological enablement
  • Tech in spotlight


12:30 pm

  • Global digital roadmap and AI initiatives
  • Use cases for predictive and data-driven insights for enhancing commercial underwriting, pricing, operations and product innovation
  • Capacity building and investment in innovation

1:00 pm

Networking Lunch

2:00 pm

  • Redesigning SOMPO’s operating model and digital strategy around AI-based processes
  • Digital innovation and AI pilots in focus: automated underwriting, fraud detection, claims
  • Seamless collaboration and new business models

2:30 pm

End-to-End Customer Engagement and Automation

Thomas Dijohn, Vice-President Asia-Pacific, dacadoo APAC, Australia

3:00 pm

Afternoon Networking & Refreshment Break

3:30 pm

  • Driving innovation and capability development at group level for the uptake of transformational technologies
  • AIA’s Blockchain and Artificial Intelligence Center of Excellence: assessment of pilots and use cases
  • Governance and cross-functional collaboration

4:00 pm

  • How can insurers best embrace new technologies to respond swiftly to an increasingly data-led economy without extensive impact to existing systems?
  • What are the key priorities for insurers to first enhance, and which functions are best suited to deploy which technology?
  • How can we enable our infrastructure for future scaling up of technological implementations?
  • What are the required cultural and organizational changes to become data-driven and analytics-led?

4:40 pm

Chairperson’s Summary and End of Conference Day 1

8:50 am

Morning Coffee

9:00 am

Chairperson’s Opening Remarks


9:10 am

  • Digital delivery and customer interaction in a fully-digital landscape
  • Distribution platforms and ecosystem engagement: Grab, Sompo Japan and more
  • What’s next for ZhongAn – blockchain PoCs, data modelling, cloud computing

9:40 am

  • Rethinking the insurance distribution model – how will this change for insurers in the coming years, and how can technology augment it in a sustainable approach?
  • Driving customer experience and shifting customer paradigms

10:10 am

  • Case study in India’s life insurance: shifting market trends, demands, and needs
  • Overhauling operations to facilitate digital onboarding, customer experience, and deliver greater strategic value for the business: risk scoring, automation, analytics

10:40 am

Morning Networking & Refreshment Break

11:10 am

  • PRUworks: digital platform for SMEs
  • Health and wellness tie-ups within ecosystem
  • Empowering agency channels in a digital era

11:40 am

  • Enterprise impact of AI in Insurance from operational efficiency to competitive advantage
  • Challenges in adoption and path to reaping benefit

12:10 pm

  • Customer acquisition and retention: how do digital and mobile channels contribute to growth and profitability?
  • Rethinking insurance distribution in a digital landscape: best practices for closing the communication gap and enhancing relationships within customer segments
  • Personalisation and tailored information for enhanced customer journeys, and its impact on satisfaction and loyalty
  • How can insurers strategically leverage and strengthen its agency and affinity channels?
  • The impact of API innovation in insurance distribution

1:00 pm

Networking Lunch


2:00 pm

  • Drivers and business environments for digital transformation
  • Orchestration of core competencies and hybrid approach
  • Iterative build with empirical metrics, anchored on business value

3:00 pm

  • Research and development in InsurTech and new technologies
  • Integrating innovation initiatives and business teams

3:30 pm

Afternoon Networking & Refreshment Break

4:00 pm

  • MTL’s present business lines
  • Integrating and innovating new technologies
  • Testing high-risk, high-reward projects.

4:30 pm

  • Partnerships and value co-creation: key takeaways, risk management, and lessons learnt
  • New collaboration models for adoption and scale
  • Emerging areas of focus in the industry for technological solutions in the various Asian markets
  • The way forward as an industry: how can we better engage tech companies and start-ups, and sharpen one’s own unique expertise?

5:10 pm

Chairperson’s Summary and End of Conference

9:30 am

The insurance industry is constantly evolving, and so will regulatory issues continue to arise. Innovation and technological development is enhancing consumer experience and streamlining workflows, and the rise of digitalization has led to numerous opportunities and cyber security risks in an increasingly connected economy. How are we understanding the business impacts and the underlying regulations that insure our business undertakings?

Key takeaways:

  • Insights into the Asia Pacific regulatory landscapes and its recent developments
  • Regulatory strategies for cyber insurance products
  • InsurTech and innovation in focus – consumer convenience and experience vs. regulatory compliance
  • Regulatory risks
  • Product licensing, registration and working with different jurisdictions
  • Case studies

1:00 pm

End of Workshop


Packages Price
2 Day ConferenceSGD $2995SGD $2795Early BirdEarly Bird
Extras Price
Pre Conference Workshop SGD $400

Early Bird Rate: Register & Pay by 10 May 2019

Register 2 Delegates and get 1 FREE PASS
Register 3 Delegates and get 2 FREE PASS
Register 5 Delegates and get 3 FREE PASSES
(Group rate is based on normal rate of 2-day main conference package only)

For Group Registrations of more than 2 team members:
email info@ibcasia.com.sg or call +65 6508 2477



  • Multiple Bookings Discount pricing is applicable to groups of 3 or more delegates from the same organisation registering for the same event, at the same time.
  • Fee stated is the discounted price PER DELEGATE. Only one discount applies; either the early bird rate OR group rate.
  • All fees stated include luncheons, refreshments and complete set of documentation. It does not include the cost of accommodation and travel.
  • All delegates from Singapore-based companies are required to pay an additional 7% GST (SINGAPORE EVENTS ONLY)
  • View payment terms and bank transfer details, click here »


Partnership and Profile Building Opportunities are Now Available!
Contact us today to find out how you can position your company as a market leader at this event, and to explore the range of branding and marketing opportunities available.


View Sponsors and Exhibitors profile >>


Clarence Wong

Chief Economist – Asia, Swiss Re, Director, Swiss Re Institute, Hong Kong

Michael Natusch

Global Head of Artificial Intelligence, Prudential plc, United Kingdom

Abhishek Bhatia

Group Chief Officer, New Business Models and Chief Executive Officer, FWD Insurance, Singapore

Rohit Nambiar

Chief Executive Officer, Life Insurance, AXA Affin Insurance, Malaysia

Kay Lim

Vice President, Legal and Compliance, Swiss Re, Singapore

Wilson Sun

President, Insurance Technology Group, Fosun Group, China

Dr. Patrick Chin

Head of Digital, Asia, SOMPO Holdings, Singapore

Thomas Dijohn

Vice-President Asia-Pacific, dacadoo APAC, Australia

Georgio Mosis

Head of Innovative Technologies, AIA, Hong Kong

Juliana Chua

Head of Digital Transformation, Income, Singapore

Ritesh Sarda

Chief Innovation Officer, Sun Life Financial, Hong Kong

Wayne Xu

Chief Operating Officer, ZhongAn Insurance and President, ZhongAn International, China

Kayzad Hiramanek

Executive Vice President and Head of Operations and Customer Experience, Bajaj Allianz Life Insurance, India

Arvind Mathur

Chief Information & Digital Officer, Prudential, Singapore

Famida Alonto

Chief Innovation Officer, Insular Life Assurance Company, Philippines

Stefan Jacob

SVP, Head of Solaria Labs, Liberty Mutual Insurance, Singapore

Nadia Suttikulpanich

Head of Fuchsia Innovation Centre, Muang Thai Life Assurance, Thailand

João André Neiva

Head of Innovation, Asia-Pacific, Zurich Insurance, Hong Kong

Natalia Kozyura

Head of Innovation Center, FWD Insurance, Singapore

Senior Representative from LumenLab, Singapore

when & where

02 - 04 Jul 2019

One Farrer Hotel
1 Farrer Park Station Road
Singapore 217562

Contact Person: Daniel Koh
DDI: (+65) 6705 7884
Fax: (+65) 6834 7892
Cell: (+65) 86870123
Email: danielkoh@onefarrer.com


Still have a question?

Speaking Opportunities
Genevieve Lim
+65-6508 2472

Sponsorship Opportunities
Casey Ho
+65 6508 2470


Media & Association Partnership Opportunities
Eileen Tan
+65 6508 2462




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